Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical shipping timeframe for furniture orders?
Most orders are processed within 2-3 business days. Depending on your location, standard ground shipping typically takes 5-10 business days for delivery.
Do you offer professional assembly services?
While our products are designed for easy DIY assembly with included instructions, we have partnered with third-party providers in select regions to offer professional setup for a flat fee.
What is your return policy for home decor and furniture?
We offer a 30-day return window for items in their original packaging. Please note that a restocking fee may apply for large furniture items that have been opened.
Are your outdoor furniture sets weather-resistant?
Yes, our outdoor collections are crafted with rust-resistant powder-coated steel and UV-protected fabrics to ensure durability against rain and sun exposure.
How can I track the status of my delivery?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our logistics partner's portal for real-time updates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.